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AI FLUENCY — CHEAT SHEET
AI in the Workspace
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Operational efficiency, human-in-the-loop, privacy, risk management, and adoption.
6 terms

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* Copilot
  An AI assistant embedded in a workflow or tool that suggests or drafts work for a human to review and accept, rather than acting fully autonomously.
  e.g. A coding assistant suggesting the next line as you type.

* Data Privacy (in AI use)
  Practices ensuring sensitive or personal information isn't leaked to, stored by, or memorized by an AI system inappropriately.
  e.g. Redacting customer names before sending a support ticket to an AI summarizer.

* Prompt Library
  A shared, reusable collection of vetted prompts an organization uses to get consistent results from an AI tool.
  e.g. A standard prompt template for summarizing meeting notes.

* Shadow AI
  Employees using AI tools without IT or security's knowledge or approval, creating unmanaged risk.
  e.g. Staff pasting confidential documents into a personal chatbot account.

* Upskilling
  Training employees to effectively use and oversee AI tools as part of their role, rather than being replaced by them.
  e.g. Teaching a marketing team prompt-writing and AI output review skills.

* Workflow Automation
  Using AI to handle repetitive, multi-step tasks end-to-end within a business process, reducing manual work.
  e.g. An AI system that triages, drafts, and routes incoming support emails.

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Tip: paste this file into your favorite AI assistant and ask to be tutored on it.